Terms of Service

Last Updated: April 22, 2025
1. INTRODUCTION
Welcome to Vislogic. These Terms of Service ("Terms") govern your access to and use of the Vislogic visual intelligence platform, including our website at www.vislogic.ai and all related services, features, content, and applications (collectively, the "Services") operated by Vislogic ("Company," "we," "our," or "us").
Please read these Terms carefully before using our Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services.
2. ELIGIBILITY
You must be at least 18 years of age to use our Services. By agreeing to these Terms, you represent and warrant that:
You are at least 18 years of age
You have the legal capacity to enter into a binding agreement with us
Your use of the Services will not violate any applicable laws or regulations
If you are using the Services on behalf of an organization, you have authority to act on behalf of that organization and to bind that organization to these Terms
3. ACCOUNTS AND REGISTRATION
3.1 Account Creation
To access certain features of our Services, you must register for an account. When you register, you agree to provide accurate, current, and complete information and to update this information to maintain its accuracy.
3.2 Account Creation
You are responsible for:
Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use of your account or other security breach
We reserve the right to disable any user account if we believe you have violated these Terms or if we determine your actions may compromise the security or integrity of our Services.
3.3 Beta Access
If you are granted access to our beta program, you acknowledge that:
The Services may not be fully tested and may contain errors or inaccuracies
The Services may be modified significantly before official release
We do not guarantee uninterrupted or error-free operation during the beta period
We may terminate the beta program at any time without notice
4. SERVICES AND SUBSCRIPTION
4.1 Service Description
Vislogic provides a visual intelligence platform that combines no-code simplicity, intelligent data enrichment, and AI-powered storytelling to transform complex data into clear, actionable insights.
4.2 Subscription Plans
We offer various subscription plans with different features, limitations, and pricing. The specific details of each plan are available on our website.
4.3 Free Trials
We may offer free trials of our Services. At the end of the trial period, your account will automatically convert to a paid subscription unless you cancel before the trial ends.
4.4 Payment Terms
Subscription fees are charged in advance according to the billing cycle specified in your subscription
All payments are non-refundable unless otherwise specified or required by law
You authorize us to charge the payment method you provide for all fees related to your use of the Services
Prices and fees are exclusive of all taxes, which are your responsibility
We may change our fees upon notice to you, with changes effective for the next billing cycle
4.5 Subscription Term and Renewal
Subscriptions automatically renew at the end of each subscription period unless you cancel your subscription before the renewal date.
4.6 Cancellation
You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation, your subscription will remain active until the end of your current billing period, after which it will terminate. No refunds will be issued for partial subscription periods.
5. USER CONTENT AND DATA
5.1 User Content
"User Content" means any data, information, or material that you upload, input, or provide while using our Services.
5.2 Ownership of User Content
You retain all rights in and to your User Content. By using our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, store, transmit, and display your User Content to the extent necessary to provide and maintain the Services.
5.3 User Content Restrictions
You may not upload or share User Content that:
Infringes on the intellectual property rights of others
Violates the privacy or publicity rights of others
Is unlawful, defamatory, obscene, offensive, or fraudulent
Contains viruses, malware, or other harmful code
Interferes with or disrupts the integrity of our Services
5.4 Data Enrichment
When you use our data enrichment features, we will process your data in accordance with your instructions and our Data Processing Addendum (if applicable).
5.5 Monitoring User Content
We do not monitor or control User Content and make no guarantees regarding its accuracy, quality, or integrity. However, we reserve the right to remove any User Content that violates these Terms or that we find objectionable.
6. INTELLECTUAL PROPERTY RIGHTS
6.1 User Content
All intellectual property rights in the Services, including but not limited to software, designs, text, graphics, images, videos, information, logos, button icons, and the selection and arrangement thereof, are owned by us or our licensors. You may not use, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit our intellectual property, except as necessary for using the Services.
6.2 Feedback
If you provide us with any feedback or suggestions regarding our Services, you grant us an unlimited, irrevocable, perpetual, sublicensable, transferable, royalty-free license to use such feedback in any way.
6.3 Open Source Software
Our Services may include open source software components. Any use of such components is governed by the applicable open source license terms.
7. ACCEPTABLE USE
7.1 General Restrictions
You agree not to:
Use the Services in any manner that could damage, disable, overburden, or impair our servers or networks
Attempt to gain unauthorized access to any part of the Services, other accounts, or computer systems or networks connected to the Services
Use any robot, spider, or other automated device to access the Services
Harvest or collect user information, including email addresses
Impersonate another person or entity, or falsely state or misrepresent your affiliation with a person or entity
Use the Services for any illegal or unauthorized purpose
Violate any laws in your jurisdiction while using the Services
7.2 API Usage and Rate Limits
If you access our API, you must comply with our API documentation and any rate limits we impose. We reserve the right to throttle or block API access that exceeds reasonable usage patterns.
7.3 Security Testing
You may not perform security tests, vulnerability assessments, or penetration tests on our Services without our prior written consent.
8. THIRD-PARTY SERVICES AND CONTENT
8.1 Third-Party Services
Our Services may integrate with or provide links to third-party websites, applications, or services ("Third-Party Services"). We do not control Third-Party Services, and your use of Third-Party Services is governed by their terms and policies.
8.2 Third-Party Content
Our Services may contain data, information, or content provided by third parties ("Third-Party Content"). We do not control or endorse Third-Party Content and make no representations or warranties regarding such content.
8.3 Data Sources
Our data enrichment features may access and incorporate data from various third-party sources. We do not guarantee the accuracy, reliability, or availability of such data sources.
9. DISCLAIMERS
9.1 Service Availability
We strive to provide reliable Services, but we do not guarantee that the Services will be available at all times or that they will be error-free or uninterrupted.
9.2 No Warranty
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
9.3 Data Accuracy
While we strive to provide accurate data enrichment, we do not warrant that any data or information provided through our Services is accurate, complete, or suitable for any particular purpose.
9.4 Business Decisions
Our Services are designed to assist with data analysis and decision-making. However, you are solely responsible for any actions taken based on the information provided by our Services.
10. LIMITATION OF LIABILITY
10.1 Exclusion of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES
ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
ANY CONTENT OBTAINED FROM THE SERVICES
UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT
10.2 Cap on Liability
IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF:
THE AMOUNT PAID BY YOU FOR THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY
ONE HUNDRED DOLLARS ($100)
10.3 Exceptions
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.
11. INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney fees and costs, arising out of or in any way connected with:
Your access to or use of the Services
Your violation of these Terms
Your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property, or privacy right
Any claim that your User Content caused damage to a third party
12. TERM AND TERMINATION
12.1 Term
These Terms remain in effect while you use the Services or maintain an account with us.
12.2 Termination by You
You may terminate these Terms at any time by canceling your account and ceasing all use of the Services.
12.3 Termination by Us
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
12.4 Effect of Termination
Upon termination, your right to use the Services will immediately cease. The following provisions survive termination: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, and Governing Law.
12.5 Data After Termination
After termination, we may retain your User Content for a commercially reasonable time for backup, archival, or audit purposes. Any User Content that you have shared with others may remain visible after termination.
13. MODIFICATIONS TO THE SERVICES AND TERMS
13.1 Changes to Services
We reserve the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice.
13.2 Changes to Terms
We may modify these Terms from time to time. We will notify you of any changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
14. GENERAL PROVISIONS
14.1 Governing Law
These Terms shall be governed by the laws of the State of Arizona, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
14.2 Dispute Resolution
Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in Virginia under JAMS rules, as specified in the Master Services Agreement.
14.3 Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
14.4 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding our Services and supersede and replace any prior agreements we might have had between us regarding the Services.
14.5 Assignment
You may not assign or transfer these Terms without our prior written consent, but we may assign or transfer these Terms without restriction.
14.6 Force Majeure
We shall not be liable for any failure or delay in the performance of our obligations under these Terms arising out of or caused by forces beyond our reasonable control, including without limitation, acts of God, Internet failures, equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, earthquakes, explosions, acts of government, war, terrorism, or other similar occurrences.
14.7 No Agency
No agency, partnership, joint venture, or employment is created as a result of these Terms, and you do not have any authority of any kind to bind us in any respect whatsoever.
14.8 Notices
We may provide notices to you via email, regular mail, or postings on our website. Notices to us should be sent to the address in the Contact Information section.
15. CONTACT INFORMATION
If you have any questions about these Terms, please contact us at:
19221 E Walnut Rd  
Queen Creek, AZ 85142
Email: privacy@vislogic.ai
16. ADDITIONAL TERMS FOR ENTERPRISE CUSTOMERS
If you are using our Services as part of an Enterprise Edition or under a separate written agreement, additional terms may apply. In the event of any conflict between these Terms and the terms of such separate agreement, the terms of the separate agreement shall control.