Vislogic Privacy Policy

Privacy Policy

Last Updated: April 22, 2025

1. INTRODUCTION

Welcome to Vislogic ("we," "our," or "us"). At Vislogic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our visual intelligence platform, including our website at www.vislogic.ai and all related services, features, content, and applications (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree to these terms, please do not access or use our Services.

2. INFORMATION WE COLLECT

We collect several types of information from and about users of our Services:

2.1 Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect the following personal information:

Account Information: Name, email address, phone number, job title, company name, and password when you create an account or register for our Services.

Contact Information: Name, email address, phone number, and company information when you contact us, sign up for our newsletter, or request information.

Billing Information: Payment details, billing address, and transaction history when you subscribe to our paid Services.

Profile Information: Information you provide in your user profile, including profile picture, biography, and preferences.

User-Generated Content: Information you provide when using our Services, including data uploads, configurations, templates, and visualizations.

2.2 Usage Information

We automatically collect certain information about your interaction with our Services:

Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.

Log Data: Access times, pages viewed, features used, and other system activities.

Location Information: General location based on IP address.

Usage Patterns: How you use and interact with our Services, including features accessed, data uploaded, visualizations created, and time spent on the platform.

2.3 Data Enrichment Information

When you use our data enrichment features, we process:

Your Business Data: The data you upload or connect to our Services.

Enrichment Sources: External data used to enhance your business data, including demographic data, weather patterns, economic indicators, geographic data, and other public or licensed data sources.

Combined Data: The resulting enriched datasets created by combining your business data with external sources.

3. HOW WE COLLECT INFORMATION

We collect information through:

Direct Input: Information you provide when creating an account, configuring settings, uploading data, or contacting us.

Automated Technologies: Cookies, web beacons, pixel tags, and similar technologies that capture usage information automatically.

Third-Party Sources: Data from enrichment sources, business partners, and service providers.

Integrations: Information accessed through connections to your business systems and applications that you authorize.

3.1 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Services and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

Essential Cookies: Required for the operation of our Services.

Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze how users move around our Services.

Functionality Cookies: Enable us to personalize content for you.

Targeting Cookies: Record your visit, the pages you visit, and the links you follow.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

4. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

4.1 Provide and Improve Services

Deliver the Services you request, including visualizations, data enrichment, and analytics.

Process and fulfill subscription requests and manage your account.

Customize and improve our Services, including user interface and experience.

Develop new features, products, and services.

Monitor and analyze usage patterns and trends.

4.2 Communication

Respond to your inquiries, requests, and support needs.

Send service-related messages, including confirmations, updates, security alerts, and administrative messages.

Provide information about new features, products, events, and other news (subject to your communication preferences).

4.3 Security and Protection

Detect, prevent, and address technical issues, security breaches, and fraudulent or illegal activity.

Protect the rights, property, or safety of our users, our company, or the public.

Debug to identify and repair errors in our Services.

4.4 Legal Obligations

Comply with applicable laws, regulations, legal processes, or governmental requests.

5. HOW WE SHARE YOUR INFORMATION

We may share your information with the following parties and in the following circumstances:

5.1 Service Providers

We may share yoWe share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as:ur information with the following parties and in the following circumstances:

Cloud infrastructure providers hosting our Services.

Analytics providers who help us understand how you use our Services.

Customer support providers who help address technical and service issues.

Payment processors who process your subscription payments.

5.2 External Data Providers

When you use our data enrichment features, we may share limited information with external data providers to obtain relevant enrichment data. We only share what is necessary to provide the enrichment service.

5.3 Partners and Integrations

If you choose to connect our Services with third-party applications, we may share information as needed to facilitate that connection and integration.

5.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

5.5 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).

5.6 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5.7 Aggregated or De-identified Data

We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for industry analysis, demographic profiling, research, and other business purposes.

6. DATA SECURITY

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no security measures are perfect or impenetrable. We cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

7. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

When your information is no longer required, we will securely delete or anonymize it.

8. DATA RETENTION

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Update

You can access and update certain personal information through your account settings. You may also contact us to request access to, correction of, or deletion of personal information that you have provided to us.

8.2 Communication Preferences

You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails. Even if you opt-out, we may still send you non-promotional messages, such as service-related communications.

8.3 Cookie Preferences

Most web browsers allow you to manage cookie preferences. You can set your browser to refuse cookies or delete certain cookies.

8.4 Data Protection Rights

Depending on your jurisdiction, you may have the following rights:

Right to Access: Request access to your personal information.

Right to Rectification: Request correction of inaccurate personal information.

Right to Erasure: Request deletion of your personal information.

Right to Restrict Processing: Request restriction of processing of your personal information.

Right to Data Portability: Request the transfer of your personal information to you or a third party.

Right to Object: Object to processing of your personal information.

Right to Not Be Subject to Automated Decision-Making: Request human intervention for decisions based solely on automated processing.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. CHILDREN'S PRIVACY

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so that we can delete such information.

10. INTERNATIONAL DATA TRANSFERS

We operate globally and may transfer your personal information to countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We implement appropriate safeguards to protect your information when transferred internationally, including executing standard contractual clauses approved by relevant regulatory authorities.

11. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. If we make material changes, we will provide additional notice, such as an email notification or a prominent notice on our website.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

19221 E Walnut Rd
Queen Creek, AZ 85142

Email: privacy@vislogic.ai

13. REGION-SPECIFIC PROVISIONS

13.1 California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

Right to know what personal information we collect and disclose

Right to delete personal information

Right to opt-out of the sale or sharing of personal information

Right to non-discrimination for exercising your rights

To exercise your rights, please contact us using the information in the "Contact Us" section.

13.2 European Economic Area, United Kingdom, and Switzerland Residents

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal information in accordance with the General Data Protection Regulation (GDPR) or applicable data protection laws.

The legal bases for processing your personal information include:

Contractual Necessity: To perform our contract with you

Legitimate Interests: For our legitimate business interests

Legal Obligation: To comply with legal requirements

Consent: With your consent

You have the right to lodge a complaint with a data protection authority about our collection and use of your personal information.

13.3 Additional Region-Specific Notices

We comply with applicable data protection laws in all regions where we operate. Additional region-specific privacy notices may be provided as required by law.